In our clients’ own words.

As an events company we have very specific insurance requirements, and Trusted Union have been able to provide solutions tailored to our needs. We’ve worked with Liam for several years now, and he is consistently professional, friendly and courteous – and took the time to understand the nuances of our business before recommending insurance policies that would suit. Most vitally, he makes himself available throughout the process if needing to activate said policies…

Over the 50 brokers and insurance companies I’ve contacted for my professional indemnity insurance, Trusted Union was the only one that gave prompt replies, quotations, and advice. They also endeavoured with their best efforts to help me explore all options and obtain different quotations that suited my practice and needs within a reasonable time.

Liam was extremely helpful, professional, friendly and knowledgeable which made my life much easier.

Trusted Union have been excellent at helping my company gain access to high quality, good value for money insurance products across Asia. Highly recommend them.

Liam and his team were proactive in getting me best pricing, and when I had a large claim to make of over 1mm HKD, were persistent in getting this complex matter settled and paid to me. I’ve found Trusted Union to be reliable and honest and a higher standard of service than any of the competition I have tried.

Trusted Union proved to be a knowledgeable partner on both small business and personal protection cover. Liam personally, is an engaging and patient advisor, he took the time to truly understand the needs of both my company and myself at a unique time as a founder of a small business. Thoroughly recommended.

I’ve been working with Trusted Union for nearly eight years and have consistently received exceptional, professional advice across all of our insurance needs. Their team is knowledgeable, responsive, and genuinely committed to finding the right solutions. It’s rare to find a broker that combines expertise with such a high level of personal service, and Trusted Union has delivered that year after year. Highly recommended.

I have used Trusted Union for a number of years and have found Liam and the team great to work with, knowledgeable and organised all my insurance requirements out that I had been putting off. They provided me with broad selection of options and quotes, and tailored it to fit my specific needs, completely taking the hassle out of it for me.

Highly efficient, with excellent product knowledge! The best thing about going through Trusted Union is that it’s not a pressured sale – they are working for YOU. Options are presented, clearly explained, and tailored. I won’t go anywhere else.

Fantastic service and always willing to go the extra mile. I’m quite particular and had a lot of questions (insurance companies love to make things complicated!), but they were always ready to help and explain everything clearly and in detail.

From the initial consultation to the finalisation of my policy, the company demonstrated exceptional professionalism, promptness, and customer care. Trusted Union presented me with a range of options tailored to my business’s specific needs.

We have been working with Trusted Union long time before we opened our boutique in Sheung Wan. They were crucial in giving us support and guidance in our journey. We are very satisfied with their professionalism, attention to details and very fast response whenever we have a question.

I’ve recently purchased a policy through Trusted Union and their service was outstanding. They were professional and understood what I truly needed before finding the right product and policy, and I particularly appreciated their urgency and drive to help me get a policy fast.

I have used Trusted Union for several years for my business and family. Liam and his team are professional and easy to work with. They take the time to understand the needs of myself and my family and provide personalised recommendations and quotes based on my budget.